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Intown Suites - Complaint

I have left several msgs and made a few calls and nobody has been in touch#####
1.0
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Billing Practices
Cleanliness
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Staff
Value for money
Website
#1383235
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The Intown Suites in Metairie, LA is a joke. The website advertises it to be refreshed and redone when it is not. The room smelled of *** when we opened the door, the floors and counters were sticky and the bathroom was full of roaches. We had no choice but to look at...
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I didn't like
  • Disgusting rooms
#1370429
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Intown Suites - Me Not Being Able To Get A refund For Not Staying In rooms

Ive contacted Intown Siutes 4 2mths Now about Me Not Being Able 2 Stay In My Room because of me being Hospitslized. Ive contacted the district manager and manager of the Suite in Colerain several times and no answer on my complaint.
#1368932
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Intown Suites - Mandatory Evacuation for Hurricaine

Intown Suites - Mandatory Evacuation for Hurricaine
We paid for a week and then we had a mandatory evacuation for the hurricaine and were not either refunded or compensated for that missed week. Then called for payment the next week BEFORE the mandatory evacuation was lifted.
1.6
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Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
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Quality of Accommodation
Staff
Value for money
Website
#1363113
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Intown Suites - Complaint on manager

I need a call asap I tried talking to the manager but they won't let me
1.4
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1362002
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Intown Suites - Worst extended stay ever

This is the worst extended stay hotel i have every seen. It is roach infested nasty rooms. And the front desk manager housekeepers and courtesy officer are horrible. They take people money have bad attitudes and the police or sheriff department is called at least 3 times a week for fights drug deals and prostitution. This place needs to be shut down.
1.2
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1333861
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My husband and I had been staying at Intown Suites Greensboro, NC Airport location from 7/19/2018 until the early morning on 8/5/2018 when we were kicked out without any notice. We had also stayed at the Highpoint, NC location from 7/11 - 7/18 but left due to the nasty...
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#1333713
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Intown Suites - CEO Barry Sternlicht Ignoring vile conditions

50 billion dollar company owned by CEO Barry Sternlicht, ignoring customer complaints, mostly health related, of ALL In-Town Suites. You should be ashamed Barry Sternlicht.
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1332250
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I paid 296$ for the week and then the following week i paid 290$ and told her i will pay the remaning balance(6.76) friday when i get paid....she said(jennifer) it was fine or they will foward it to the following week...long story short thursday night they thru me and...
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1.0
#1332171
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Contact Intown Suites

Mailing Address:
InTown Suites Extended-Stay Living
1459 Eisenhower Pkwy
Macon, Georgia 31206-3127
United States
Phone:
(770) 799-5000
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Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
Intown Suites - Rude,horrible and my room was nasty
My room smells bad,Room wasn’t very clean at all,ask to be moved to another room was told there wasn’t any available Ask if I leave what can be done he said it will be on me cause they don’t prorate rooms I’ve been calling customer care number left my name number still...
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ExuberantSeaDragon
ExuberantSeaDragon

This is Indianapolis,Indiana not Columbus,Ohio this my room off 23 Post Road

3.0
#1331564
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