Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

My son and I had checked into the In Town suites on Military Trail North in Riviera Beach , Florida on Monday, May 23rd, 2016, while relocating back to Florida.I was not well, looking for an apartment, and trying to save money.

The weekly hotel was all we could afford. I am a widow with very serious health problems and we had few options, as we were looking for an apartment in palm beach county, Florida. We checked in, but I immediately had to clean and disinfect the room for hours. It was absolutely disgusting.

There are almost no other hotels that are available by the week, so I paid $430.00 upon checking in. In advance. They insisted on us looking at the room before we "took" it, but it it impossible to see problems with a 30 second glance. After wiping the room down with Clorox wipes And spraying all surfaces with Lysol, I began to change out the bedding with my own.

The mattresses had a tiny pads underneath And were urine stained and smelled horrible. The refrigerator leaked, the carpet had mold, the phone did not work, and there was no stopper for the tub.

There was an awful musty odor and it was terribly hard to breathe. The Windows were locked shut. The place was like a filthy disgusting prison.

There was thick grease all over the burners. We were exhausted and had already cleaned for hours and put our own bedding down, we didn't want to change rooms and start all over again.

I notified the front desk of everything. That night, large cockroaches began to come out of a wall crack over the room air conditioner right next to the bed And onto the bed! A very large one and tons of babies!

There were 2 inch roaches all over the room on the walls!!! I could not have them spray the next day, due to my serious illness, I cannot be exposed to pesticides!!! We left after 2 days and they will not refund our money!!! They also had prostitution going on in the room next door and yelling, fighting, and cursing in the halls.

The whole hotel was so run down, and so filthy, it is inhumane to stay open, take people's money, And let people stay there!!!!Shame on INTOWN SUITES!!!!!

This person wrote the review because of bad quality at Intown Suites and attached photo s. Reviewer claimed that he or she wants Intown Suites to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Intown Suites and intown suites sanitary conditions for you to read. This information may help you with your purchase decision.

Had an Experience with Intown Suites?

Write a review


Terms of Service
Post Comment

You May Also Like

Motel 6 - Room Review Motel 6 "When we opened the door it was obvious the room had not been cleaned from the last guest from the smell and just looking around..." Read more Intown Suites - ROACH INFESTATION, FLY INFESTATION & MOLD!!!! Intown Suites "This place is filled with cockroaches, flys and mold in the air conditioner that blows nothing but mold into the air! I've complained multiple times and nothing has been done!..." Read more Intown Suites - Killed 5 Roaches but refused new room or refund Intown Suites "I arrived in Macon on December 14, 2011 at approximately 6pm from VA to visit my niece in the hospital. My older sister had made arrangements for me to stay..." Read more Intown Suites - Dirty rooms, bathroom door, NOISY bed. Intown Suites "We made a reservation for two weeks because we were in transition from our apartment when the lease was up, until we go to germany due to a PCS. We..." Read more Fanatics - Terrible Terrible store Fanatics "Please do not buy from Fanatics, Fans Edge, or College Football store. (all the same place) I bought 3 shirts from Fanatics, took forever to get them, and when I..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with can the truth..." Read more