Not resolved

The Intown Suites in Metairie, LA is a joke. The website advertises it to be refreshed and redone when it is not.

The room smelled of *** when we opened the door, the floors and counters were sticky and the bathroom was full of roaches. We had no choice but to look at another location to stay. We tried to get our funds back as we did not stay at this run down nasty hotel. Now the property manager won't refund the money for us not even staying in the hotel due to filth.

We have made several attempts and the property manager continues to deny our money back. I will never stay at an Intown Suites again.

Product or Service Mentioned: Intown Suites Sanitary Conditions.

Reason of review: Bad quality.

Monetary Loss: $97.

Preferred solution: Full refund.

I didn't like: Disgusting rooms.

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