InTown Suites
Reviews and Complaints
Harassment
User's recommendation: None at alll unprofessional
This place discriminates against kids small little toddlers
Contacted corporate and have yet to speak to a real life person . Discrimination against families with kids.
- Poor quality and awful customer service
- Manger was rude
- Rudeness of staff
Preferred solution: To accommodate my family and do NOT kick them to the street.
User's recommendation: DO NOT SRAY HERE THEY HATE CHILDREN AND I GIVE THEM A NEGATIVE 5
Locked out of room
Preferred solution: Deliver product or service ordered
Drugs racism rude thieves
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaBilling
- No pros
- Rudeness of staff
Preferred solution: Full refund
I have an complaint
Harassment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional Staff at front Office
Preferred solution: Let the company propose a solution
User's recommendation: How about some empathy and why could we not stay another week or month?
Scam me out of funds
Preferred solution: Investigate staff and other employees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaPrivacy rights
Inquiry Corona virus
Yes my job has been affected via Coronavirus and I am currently unemployed because I work for a restaurant and I'm out of work. I have no other means of income currently as I did file for unemployment and should qualify.
I also qualify for the government stimulus that is being granted to those affected job-wise by this pandemic. I am very upset as I have left many messages with corporate and have yet to receive a response. I have my rent due today and I have no way to pay it. I have been a resident of InTown Suites in Jersey Village Houston Texas going on 6 months.
I will be homeless if I and to get evicted out of my residency here at this InTown Suites location. I am very frustrated as I have not caused any issues and have always made my payments on time. I need immediate assistance from someone at corporate to see about any type of help during this hard time for our country. I do not wish to be on the streets which is where I will be shall I lose this room.
Please please please help me. My name is Zakariya Nijem and I am in room 114 at the jersey village location in Houston texas. My phone number is 713 253 **** I am literally begging for help or anykind of assistance.
Please reach out to me immediately and let me something. Thank you,
Zak Nijem
- Quiet and clean affordable
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pasadena, TexasGot kicked out in rain at 800 at night with kids
- Office lady named summer waa really nice
- Manger was rude
Preferred solution: Let the company propose a solution
User's recommendation: Not recommended
Pure Stupidity
I have lost a lot because of your wifi , the Idiot or the Idiots that had anything doing with this Wifi should be FIRED because If you have anything to do with ABC your stupid . but I digress !
The people you have here are a great bunch of people , you couldn't find a better bunch . as I said this wifi has cost me two homes I was trying to by because it shuts down at any given moment and I have to start from the beginning all over and be the time I do that IF it comes back on line I'll be lucky ! .
I see every time I come on line there are a lot of other people that are going on line some other way >;;;;;;;;;;; they do not use yours , Thank God for that . I pay for it every week I stay and please do not tell me its free even the TV channels are crap .
- You need to find another way to get in and out of the complex
Preferred solution: Price reduction
Theres no power in my room since 5am
Preferred solution: Moved to a room with electricity immediately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Central Jefferson, KentuckyStaff is on drugs
- Nice price
Preferred solution: Let the company propose a solution
User's recommendation: Do not rent here
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I have a confession to make. None of this really happened. I made it all up because the manger fired me.