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1.9 Based on 26 reviews
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  • Customers like
    • Location 2
    • Saint charles 1
  • Customers don't like
    • Zero hospitality skills 4
    • Rudeness of staff 4
    • Unsafe 2
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Myself and my husband are currently staying at the InTown Suites in Stafford Texas. We checked in on Saturday and since checking in we have seen many drug deals and prostitution on this property. My husband video some of these instances and went to the office to ask for a refund and was told that it could not be done. When I tried to call the Corporate office to discuss this I got a voice mailbox and was told to leave a message and someone would... Read more

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Had to wait 1 hour to check in. Maid service has not come for a week. Cable tv is out. Wifi is out. Elevator is out. Hall lights dont work and no emergancy lighting. There is no cookware. The room is very dingy, i.e. cigarette burn on toliet seat, marks on walls, a/c unit filthy. I attempted to call customer service and you can only leave a voicemail, no one to actually talk to.

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I'm at the Intown Suites in Jackson,ms.I've been living here now 10 months and its been *** since day one.The previously general manager was a wreck and now this general manager is to high on the throne to address any guest complaints.I've been complaining to be moved to a new room due to the noise around me for 3months(still in the same room).I've also addressed the general manager with the concern of my oven vent that it drips over my food... Read more

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If you can help it, DO NOT stay here!! The staff is ALWAYS terrible, the managers don't help or even apologize for circumstances. My boyfriend and I had to come stay here for about a month due to unfortunate circumstances. The AC almost NEVER works, and it being in South Carolina that's kind of needed. Bugs everywhere, the housekeeping ladies BARGE in to make sure you're keeping the room clean while you're still asleep!! Total invasion of... Read more

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DANGER!!!!! This is the worst place to stay in the world! The General Manager Tom Lemon is a "smiling" vengeful thug. Courtesy Officer Bob is a bully who answers the phone with WHAAATTT!!!. doesn't know the meaning of the word courtesy. ZERO privacy - Housekeepers Brittany and Leigh Anne Barnes record your private conversations and intimate relations with cell phones outside your door then play it to other guests and staff (see photo of them in... Read more

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My room was broken into and my xbox 1 was stole along with a 180 dollar pair of sunglasses the police was contacted and they investagated it and i have the police report that says it was non force entry which means a key was used by an employee the manger kevin bembry said there is nothing he can do he didnt do an investagation or nothing ive lost over 1000 dollars of my stuff and it needs to b replaced kevin was rude and has since then want... Read more

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The housekeeping here is not very good. It seemed okay until we actually got in the room, it has roaches the box springs and mattresses are stained so bad. Furniture is so worn down, it is so much dust and cob webs built up on the ceiling. I am just recently relocating back to Dayton so temporarily have to stay here. I checked in a about 4 days ago and ready to find somewhere else already. The hall way carpets are disgusting and the hall way... Read more

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I stay at the inn town suites 7410 north tryon st charlotte,nc 28213 i have minor problems in my room i cant get fixed ...i have been with out hot water since 11 am its 4:33 pm and still is not fixed poor management poor maintence

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Intown Suites Sanitary Conditions Review from Norcross, Georgia
1 of 4

My son and I had checked into the In Town suites on Military Trail North in Riviera Beach , Florida on Monday, May 23rd, 2016, while relocating back to Florida. I was not well, looking for an apartment, and trying to save money. The weekly hotel was all we could afford. I am a widow with very serious health problems and we had few options, as we were looking for an apartment in palm beach county, Florida. We checked in, but I immediately had to... Read more

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Most disgusting room I've ever stayed at. The "new management" that they advertise on the signs outside are the rudest and lower class-type people. I posted a detailed report with pictures on Yelp. Read more

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