Intown Suites Complaints and Reviews

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Intown Suites
Main address: 1459 Eisenhower Pkwy 31206-3127 Macon GA
(478) 781-9996, (478) 781-1336,
  • 63+2 mobile complaints
  • $9.8K claimed losses
  • $151 average
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  • Sep 12
  • Hotels and Resorts
  • Webster, Texas
  • Hotel Management
  • 27

When we finally had enough of the confrontational, rude, moody manager of our InTown Suites location, we hit the road. She actually came to my door and confronted me looking to pick a fight over some things I'd mentioned to the on site "security guard," who was nothing but an overgrown tattle-tale. When he saw me talking with other residents, he ran straight to her to tell her I was talking... Read more

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  • Sep 02
  • Hotels and Resorts
  • Sedona, Arizona
  • Dirty Rooms
  • 1
  • 1
  • 44

We made a reservation for two weeks because we were in transition from our apartment when the lease was up, until we go to germany due to a PCS. We really weren't expecting much given the cheaper price. We liked the full refrigerator and microwave, but the cook top is pointless unless there is at least one pot to boil water in. I think these could at least be provided, so we don't even use the... Read more

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  • Aug 29
  • Hotels and Resorts
  • Macon, Georgia
  • Hotel Service
  • 23

Me,my girlfriend and our children just moved out of intown suites and am glad we did.. not only were their carpets gross and made your feet black, the rags they call towels were garbage. the first room they moved us in was dirty and ghetto, then there was a leak so they moved us to a "smaller" room!!.. we have 4 kids mind you and it made no sense. Our t.v was broke, the bathroom door was broke,... Read more

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  • Aug 28
  • Hotels and Resorts
  • Peachtree City, Georgia
  • Tv Set
  • 30
Intown Suites - Review about Tv Set from Peachtree City, Georgia
1 of 3

Can not see my tv laying in the bed ask them to move tv they said call corporate I asked them to fix it and nothing has changed been here over a year Read more

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The wifi is terrible,the house cleaning is not good at all,and when something is broke in your room it takes almost three days to get it fix Add comment

Intowne suites in nrh is a crap hole, rolly pollys all in our room, this is a picture of my cpap filter after 3 months. Floors will leave feet black, beds are rock hard, rooms stunk of old smoke and maint guy made my g/f feel uncomfortable. Add comment


  • Jul 01
  • Hotels and Resorts
  • Sandy Springs, Georgia
  • Bad Experience
  • 78

This place is horrible! I was a loyal customer for 3 months who always paid on time. The night before I moved out, they would not let me stay because I did not pay for one night. I paid a total of 128.38 on Saturday and was told that it will cover Sunday and Monday. Then I was double charged on my card, and when I brought this to their attention, they did not follow through. I received an... Read more

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  • May 17
  • Hotels and Resorts
  • North Richland Hills, Texas
  • Bad Hotel Service
  • 43

bad service. no maid service worthy of mentioning. when i did expect any cleaning at all the manager Bobby was rude. she hangs out with men and loiters outside the property. low class and have never had this before at any other hotels/motels and we travel alot. I am never staying here or any other intown again due to her rude behavior. the male maid was in and out of rooms in two minutes how are... Read more

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  • Mar 14
  • Travel
  • North Las Vegas, Nevada
  • Misleading Advertising
  • 103

Disappointing. Didn't read the SMALL PRINT : the "fully furnished " Kitchen comes without utensils, plates, pots, dish soap, cleaning materials -- most definitely not a good place to stay when you're travelling... we had to stock a full kitchen and bathroom ( soap, toilet paper, real bath towels, and cleaning materials for when you move out-to get your deposit back), all for a week. then had... Read more

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  • Mar 13
  • Hotels and Resorts
  • Tampa, Florida
  • Rooms Conditions
  • 107

Well, unfortunately before staying here we did not read the reviews. We do still regret it. I HATED it staying here. We paid for one week. The customer service person said just in case we decided to leave sooner we would get a refund back for the unused days. Well, he lied!!! He just said that to get us to stay and keep our money. Anyway, the very next day when we moved in here, I was already... Read more

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