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  • Jul 16
  • Hotels and Resorts
  • Indianapolis, Indiana
  • Intown Suites Staff
  • 14

The housekeeper did a good job but the manager is rude, nosey, and wouldn't know customer service if it slapped her in the face. She is making up rules as she goes along and when she is called on it....oh that's when you will see her true colors. She refused to give the corporate number when asked. She told me that another guest made a complaint about bumping over her head....when asked the guest... Read more

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Worse stay ever. Rooms are filthy. The maid never cleaned it. The neighbors played loud music. It's ghetto. Add comment

  • Jun 08
  • Hotels and Resorts
  • West Los Angeles, California
  • Overall Impression
  • 85

Let me tell you this is the worst place to stay when you check in they don't tell you that you have to leave the room while they clean it I was staying at the one in chandler az I had told housekeeping that I didn't really need housekeeping I had only been there 2 days she informs me that they still have to check the room and I said ok they show up at 400 in the afternoon and it's 105 degrees... Read more

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Gave written notice 24 hrs advance for refund,no refund, no customer service #,no response, left voicemail and no return call. Kept my money with no explanation. Add comment

All and all the stay is fine. There is a family there that has children that kicks the walls, stomps on the floor,and jumps on the beds, and the children screams at the top of their lungs all day and half the night. All you hear is the parents screaming shut up. This is unacceptable. I will be leaving this establishment. Ad Add comment

The first time I visit and stayed at Intown suites was back in October in 2009 on a monthly basis up until September of 2011 located in villa park Illinois the problem I had it pays weekly which is too much n too often but still like all the am unites with it,the prices keeps goin up I even want to lived in it but can't I'm glad I took pics the last time I visit before I left like it a lot. Add comment

Ive been her for a few weeks an they have failed to do housekeeping in these few weeks Add comment

  • Mar 27
  • Hotels and Resorts
  • Clearwater, Florida
  • Hotel Room Condition
  • 1
  • 1
  • 138

We were treated awful by there staff, calling a manager does nothing they are all in cahoots together. When I called the manager there he acted as though he didnt care and didnt have time for me. Housekeeping never came and cleaned our room not once even when we asked for clean sheets they denied us. We could not even open a window we were told to shut it. Security was rude and ignorant and had... Read more

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  • Mar 11
  • Hotels and Resorts
  • Redmond, Washington
  • Hotel Accommodation
  • 82

The InTown Suite@ Hwy6N. 9155 Hwy.6N. in Houston, I checked in on 3/7/2015.,The room was not completely cleaned,air conditioning unit inoperable,telephone not working,mix match sofa pillows,bedding not satisfactory,dirty ash trays n filt under bed.Just awful,Have left several messages for property manager with no response.I finish cleaning room after having to go n purchase cleaning... Read more

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Wattboure Ln. Louisville Ky. Working out of town Property is NOT taken care of ! Snow covered steps and walkways to get to your room is just plain dangerous Just got the run around when I asked if they could clean them off.... Just another Shitass motel that is housing a bunch deadbeat check drawers and illegal immigrants ! Add comment

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